The Royal Festival Hall’s Level 2 foyer spaces are currently being refurbished, as we work to bring you a brand new cafe, bar, shop and Ticket Office. Find out more

Royal Festival Hall

Opening times

The Royal Festival Hall is open to all at the following times:

Mon & Tue: 10am – 6pm**
Wed – Sun: 10am – 11pm

**On event days, the Royal Festival Hall building remains open until the end of the event.

Aerial Views of the Southbank Centre and Visitors
Aerial Views at the Southbank Centre Credit India Roper-Evans

Welcome to one of the world’s leading performance venues

Find out what's on at the Southbank Centre's Royal Festival Hall, London's leading venue located on the banks of the River Thames, plus all the best places to eat, drink and shop while you're here.

As well as a 2,700 capacity auditorium, the Royal Festival Hall is also where you'll find The Clore Ballroom, National Poetry Library, Members’ Lounge and Skylon restaurant.

From Tuesday 20 February 2024, we’re making improvements to the Royal Festival Hall’s Level 2 foyer spaces, as we work to bring you a brand new cafe, bar, shop and Ticket Office.

Our history

Royal Festival Hall was built in 1951 as part of the Festival of Britain, the Grade I listed Hall is one of the world’s leading performance venues.

The concert halls were originally funded and managed by the London County Council and their successors, the Greater London Council. The Centre became an independent arts organisation in April 1988, after two years operating as a constituent part of the Arts Council.

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Event types

    Visitor info

    Our number one priority is the health and wellbeing of our visitors and staff. 

    Check here for our current guidance

    The Royal Festival Hall is open to all for access to the Level 2 foyers and toilets, Level 1 and Changing Places toilets, the National Poetry Library, Skylon, Riverside Terrace Cafe, Southbank Centre Shop and Members' Lounge at the following times:

    *The Royal Festival Hall is open Mon & Tue, 10am – 6pm**; Wed – Sun, 10am – 11pm.

    **On event days, the Royal Festival Hall building remains open until the end of the event.

    See the opening times for all our venues

    Our address is: Southbank Centre, Belvedere Road, London SE1 8XX. The nearest tube and train stations within 5 7 minutes walk are Waterloo (Northern, Bakerloo, Jubilee and Waterloo & City lines) and Embankment (District & Circle lines). There are also lots of bus routes with stops 25 minutes from our venues. For more information on getting here by road, rail or river, see below.

    Visit our Getting here page

    Pre-booking online is recommended. Check our website on the day for returns. There’s no need to print your e-ticket – just show your phone to our Visitor Assistants on entry.

    Some free events don't require a ticket. Found an event labelled FREE on our website with no way to book? Simply turn up on the day.

    If you don't receive your e-ticket

    Your e-ticket will be sent to you seven days before the event date from noreply@southbankcentre.co.uk. If you don't receive your e-ticket, and it's not in your junk or spam folder, please get in touch. 

    Email us

    More information

    Find out all you need to know about tickets, including concessions, group bookings, returns, credit vouchers and more, via the link below.

    Frequently asked questions

    As well as a 2,700 capacity auditorium, the Royal Festival Hall is also where you'll find our Welcome Desk and Ticket Office, Festival Bar & Kitchen, Ballroom Cafe, The Clore Ballroom, National Poetry Library, Members’ Lounge and Skylon.

    Toilets

    Toilets, including accessible toilets, are open on Level 2 of the Royal Festival Hall. 

    A Changing Places toilet is located on Level 1 Royal Festival Hall next to the JCB Glass Lift, for the exclusive use of disabled people who need personal assistance to use the toilet.

    The facility includes a height-adjustable bench, tracking hoist system, a centrally-placed toilet, a height-adjustable basin and a shower. The facility is open daily 10am – 11pm.

    Please visit the Welcome Desk on Level 2, Royal Festival Hall, where a member of staff can provide you with the key. You can also use the phone next to the Changing Places toilet to speak to a member of staff. 

    Cloakroom

    There's a cloakroom in the Blue Side Foyer, Level 4, Royal Festival Hall. It’s £1 per item, card only. The cloakroom opens about an hour before ticketed events, and closes around 15 minutes after the performance ends. It can be accessed via Lifts 4 & 5, Blue Side, Royal Festival Hall.

    Any sized item can be left in our cloakroom, including fold-away bicycles. We don’t accept non-folding bicycles. Items must be collected on the same day they are stored. From time to time, the cloakroom may not be available. You won’t be able to bring any bags over 40 x 25 x 25cm into the auditorium of the Royal Festival Hall or the Queen Elizabeth Hall, or into the Hayward Gallery, so please leave large bags at home.

    Items are left in our cloakrooms at the owner’s risk, and we cannot accept any responsibility for loss or damage, from any cause, to these items.

    We're cash-free

    Please note that we're unable to accept cash payments across our site. 

    Booking wheelchair positions

    When booking a wheelchair position in the Royal Festival Hall for large motorised wheelchairs (more than 65cm wide), please book in the rear stalls or side stalls. Boxes aren't able to accommodate larger wheelchairs due to limited space. If you have any queries, please contact hello@southbankcentre.co.uk or call 020 3879 9555.

    Entering the hall

    For level access to the Royal Festival Hall from the Queen Elizabeth Hall Slip Road off Belvedere Road, please use the Southbank Centre Square Doors. The JCB Glass Lift is situated at this entrance and will take you to all floors. All floors are accessible from the main foyer on Level 2. If you need further assistance, our Visitor Assistants are here to help you.

    You can also use the external lift near the Artists' Entrance on Southbank Centre Square to reach Mandela Walk, Level 2. 

    We welcome wheelchair users and guide companion dogs. 

    Download step-free access map

    More about Access & facilities

    Parking

    Blue Badge holders and those with access requirements can be dropped off on the Queen Elizabeth Hall Slip Road off Belvedere Road (the road between the Royal Festival Hall and the Hayward Gallery).

    There are four Blue Badge parking spaces available for visitors located on the Queen Elizabeth Hall Slip Road. Spaces are allocated on a first-come, first-served basis, and are free to use. You must display your Blue Badge as you enter the site. Vehicles that do not display a Blue Badge are refused entry.

    Blue Badge parking at National Theatre

    Alternative parking for Blue Badge holders visiting the Southbank Centre can be found at the National Theatre car park (330 metres). If you are visiting the Hayward Gallery, just take your badge and car park ticket to the Ticket Desk in the gallery foyer for validation before you leave.

    Please note: when the National Theatre building is closed (on Sundays, and on days without performances) there is no step-free access from the car park. Please contact the National Theatre directly to check before travelling. Call 020 7452 3961 or email boxoffice@nationaltheatre.org.uk

    Alternative parking is available nearby at the APCOA Cornwall Road Car Park (490 metres), subject to charges.

    Blue Badge parking at APCOA Cornwall Road

    Alternative parking for Blue Badge holders visiting the Southbank Centre can also be found at the South Bank Car Park – APCOA Cornwall Road Car Park. Just take your badge and car park ticket to the parking attendant office at the entrance to the car park for validation before you leave.

    A drop-off point at the Royal Festival Hall (30 metres) has been created for visitors who are unable to walk from alternative car parks.

    Our Access Scheme

    If you have any access requirements, please sign up to our Access Scheme for discounts, wheelchair spaces, dedicated seats and free companion tickets. You can also join our mailing list to get news about accessible events and exhibitions.

    Email us

    More about our Access Scheme

    From a snack with coffee to cocktails and fine dining, plus some of London's best street food – it's all here on the Southbank Centre site.

    Where to eat & drink